Customer Policy

Usage Policy.

High-tier tools come with high-tier responsibility. Please review our usage guidelines carefully.

Basic Plan

Basic Policy

No Mass Killing

Team wiping or systematically eliminating players to ruin experiences is strictly prohibited.

No Abusive Scripts

Scripts that fundamentally break core gameplay mechanics are not permitted.

No Unauthorized Bans

Reserved for Enhanced users, bans are prohibited.

No Map Changes

Do not attempt to modify, replace, or delete existing game map geometry.

No Global Commands

Commands affecting the entire server are disabled for this license level.

Enhanced Plan

Enhanced Policy

Basic Unlocked

Everything that is blacklisted in basic is allowed unless written otherwise.

No Crash Scripts

Deploying scripts designed to crash clients or stall servers is forbidden.

No Mass Kicking

Systematic removal of players through abusive moderation results in blacklist.

Limited Map Editing

Small changes to the map are allowed. Any scripts that may delete or change the ENTIRE map are prohibited.

No External Executors

Circumventing Nova's security via third-party tools results in a HWID ban.

Confidentiality

Leaking or redistributing buyer-exclusive media or scripts is strictly forbidden. This rule is to be also followed in-game, you may NOT talk about or speak of Nova in game.

Commercial Use

Using Nova for personal profit, RMT, or fraudulent schemes is prohibited.

Roblox TOS Compliance

Execution of NSFW content or chat filter bypasses results in immediate termination.

Refund Policy

Purchases are eligible for refund requests within 72 hours of transaction, provided no whitelisted account has been blacklisted for tier policy violations.

Contact & Support

If you have any questions regarding your license or need support, contact us via email or our Discord server.

[email protected]